Contact Us- LifeJournal Software / Diary Application

Tech support for the diary application

LifeJournal Online or LifeJournal for Windows:

CHRONICLES SOFTWARE COMPANY

PO Box 220
Sarasota, Florida, 34230

For LifeJournal Sales:

  • Click here to order online
  • To order by phone: call toll free 1-877-456-8762 (877 4-JOURNAL)
    OR   941-227-4410 
  • 9 am to 5 pm Eastern time, Monday through Friday.
    Please note: this phone number is for LifeJournal sales only.
    See below for tech support contact information.
  • To order LifeJournal by check or money order:
    Chronicles Software Company
    PO Box 220
    Sarasota, FL 34230-0220

 

For Life Journal Tech Support:

Click here for the LifeJournal techsupport page

When sending a tech support question, please include the following:

  • Your first and last name
  • Your email address (and if you purchased the program with a different email address, please include the old email address)
  • The product and version, i.e. Upgrade to LifeJournal3, Demo for LifeJournal 3, LifeJournal Online subscription, LifeJournal Online trial
  • Approximate purchase date and/or invoice number
  • Your operating system and version
  • Your browser and version
  • The problem you are having, and if applicable, any error numbers and text that appear.
  • As much specific information you can supply related to an issue or problem that you may be experiencing
  • Break down description of problem step-by-step, what you do on the keyboard and what appears on your monitor