Tech support for the diary application
LifeJournal Online or LifeJournal for Windows:
CHRONICLES SOFTWARE COMPANY
PO Box 220
Sarasota, Florida, 34230
For LifeJournal Sales:
- Click here to order online
- To order by phone: call toll free 1-877-456-8762 (877 4-JOURNAL)
- 9 am to 5 pm Eastern time, Monday through Friday.
Please note: this phone number is for LifeJournal sales only.
See below for tech support contact information.
- To order LifeJournal by check or money order:
Chronicles Software Company
PO Box 220
Sarasota, FL 34230-0220
For Life Journal Tech Support:
Click here for the LifeJournal techsupport page
When sending a tech support question, please include the following:
- Your first and last name
- Your email address (and if you purchased the program with a different email address, please include the old email address)
- The product and version, i.e. Upgrade to LifeJournal3, Demo for LifeJournal 3, LifeJournal Online subscription, LifeJournal Online trial
- Approximate purchase date and/or invoice number
- Your operating system and version
- Your browser and version
- The problem you are having, and if applicable, any error numbers and text that appear.
- As much specific information you can supply related to an issue or problem that you may be experiencing
- Break down description of problem step-by-step, what you do on the keyboard and what appears on your monitor